SITRAIN LMS Policies

Terms, Conditions & Policies

Payment and Enrollment Confirmation:

Enrollments are tentative and may be forfeit until one of the following is received.

An official company purchase order. Please send your PO to the registrar: sitrain.ca@siemens.com All enrollments on your purchase order will be invoiced during the week of the first class on the order. Standard payment terms are Net 30.
Payment via credit card. Siemens accepts VISA, MasterCard and American Express.
An advance cheque. This form of payment requires special arrangements and is therefore discouraged. However, if it is your company policy to pay for training with an advance cheque, speak to our registrar about making the necessary arrangements:

Cancellation Policy:

The following is the cancellation policy for open enrollment classes:

Cancellation requests must be received by Siemens no later than 15 days prior to the start of the class in order to qualify for a full refund.
Only 50% of the total price will be refunded for cancellations made less than 15 days prior to the start of class.
You will be charged in full for students who fail to show up for class without prior notification or for cancellations made on the start date of the class.

Right to Cancellation:

Siemens reserves the right to cancel a class and refund tuition if enrollment is insufficient to hold the class. We suggest refundable airline reservations or consulting with our registrar before booking non-refundable tickets.

Right of refusal:

Siemens reserves the right to deny or cancel registration into any technical training course, workshop or seminar to protect intellectual property, defend competitive threats, and preserve business integrity. Siemens follows and respects all Federal and State laws against discrimination on the grounds of race, religion, gender and any other class the government deems protected.

Terms & Conditions:

Siemens Canada Limited, Customer Services Division General Terms and Conditions applies.
TCS Jan 2016.pdf
TCS Jan 2016 FR.pdf